OUR GDPR PRIVACY POLICY
At The Lancashire & Cheshire Driveway Company we take privacy seriously and always do our utmost to protect any data we gather from customers. We only collect data we regard as important so that we can carry out our services for our customers to the highest possible standards.
What types of information do we collect from customers?
The types of information we collect from customers include:
- Names
- Address details
- Phone numbers
- Email addresses
- Details we need to take payments
How do we use this information?
We use the information we have gathered to provide our customers with our services. From time to time we also use the information we have gathered to keep our customers up-to-date with our latest offers. If you wish to opt out of any marketing communications please let us know using the contact details on this website.
Do we share this information?
No we do not share the information we collect from customers with any third parties.
How do we store this information?
Some of the information we collect, for example payment card details are not stored and are securely disposed of once they have been used. Other data, which we do store for longer, such as customer name and address details, are stored on paper in a filing cabinet in our office and digitally on our office computers. Our office is secure and we take every reasonable precaution to ensure our customer’s data is safe.
How long do we keep information?
The length of time we keep any information we gather depends on the type of information and whether we need to keep it to provide a high quality service. Some data such as payment card details is only kept until it has been used to take the agreed payment, at which time it is securely disposed of. Information such as customer names and addresses, which we need to keep so that we can provide a guarantee of our work, is kept for a minimum of 10 years throughout the time the guarantee is in place.
How do we dispose of information we have gathered?
We always dispose of all data securely. All paper documents are shredded before being disposed of. Our digital data is always destroyed before computers are disposed of.
Privacy & Our Website
The use of Cookies
In order to enable us to provide you with a personalised browsing experience, this site uses cookie information collection technology. Cookies are small pieces of information that are issued to your computer when you enter a website. Cookies are stored by your browser on your computer’s hard drive, and they can be used for a wide range of purposes, such as identifying your computer’s previous visits to this website, to ascertain the most popular features of this website and to show you relevant advertising as you browse the internet.
Why Do We Use Cookies?
Like many other websites, this website uses cookies as they enable us to identify your computer when you visit this website. We also use cookies to develop a clearer picture of which parts of this website are the most popular to its visitors, and your preferences.
In addition we use cookies to participate in Google Adword’s remarketing program, which enables Google, and Google’s partner sites to show you relevant advertising as you browse the internet based on the websites you have visited in the past.
You are not obliged to accept cookies and you may amend your browser’s settings to prevent it from accepting cookies. You can also opt out of Google’s remarketing cookies by visiting this page: https://www.google.com/ads/preferences/
If you have any questions or comments regarding our privacy policy please feel free to contact us with the details on our contact page.